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FAQ


 

Yes- Reference our Custom Order page for more information.
Yes- Reference our Weddings page for more information.
Dried and preserved flowers are mostly care free. The main factors that effect them are light or humidity. Direct sunlight can cause flowers to fade, and moisture can be absorbed and make certain flowers "wilt". If they end up getting dusty, we recommend canned air or a blow dryer on a low cool setting.

It truly depends on the flower. Preserved flowers do tend to last longer, as they have been set in a glycerin bath and dyed. Dried flowers last best when kept out of direct sun and moisture. As long as they are cared for properly, you should get a year or more out of the flowers and foliage.

Most of our dried flowers have been naturally dried, while some have been dyed and dried. Preserved flowers have gone through a process of preservation in a glycerin bath. The glycerin replaces the moisture that was once within the flowers and foliage, giving them a pliable feel and fresh flower look. After preservation, the materials are dyed for a natural appearance.

No- We work with flowers that have been dried and preserved by large producers both national and international. While we do not preserve flowers in house, we would be happy to recreate a bouquet or arrangement with the flowers that we do carry, in some cases, incorporating flowers you may have dried from the original arrangement.

No- Except for our food grade Lavender.

No- Our only location is at 2115 Penn Avenue in Pittsburgh's Strip District. However our online store makes it easy to shop from anywhere at any time.

Select 'email when available' on product on page and enter your info to be notified when the product is restocked.

Online orders ship out within 5 business days from when the order is placed. 

Yes- Find us on DoorDash for local delivery. This service is offered within a 5mi radius of the shop and is limited to our DoorDash offerings.

No- At this time we do not ship internationally.

Yes- For in store returns and exchanges, we accept returns in original packaging with a receipt and within 7 days of purchase for store credit. For online returns, we accept products in original packaging within 7 days of delivery for store credit, minus any shipping charges and 15% restocking fee. Customer pays return shipping.

Yes- we've recently partnered with Faire for our wholesale program. For more information, please visit our wholesale page or click the link below to start shopping via Faire.

Please email hello@roxannesdriedflowers.com for inquiries. Please note that we do not donate to any political or religious events.